Case Studies
COORDINATING MULTIDISCIPLINARY CARE
Desert Oasis Healthcare: Coordinating Interdisciplinary, Patient-centric Care With a Clinical Pharmacist-led Clinic
Desert Oasis Healthcare reduced the all-cause readmission rate and healthcare utilization by ensuring coordinated, continuous care and appropriate delegation across team members.1
Desert Oasis Healthcare sought to reduce healthcare utilization among patients with pulmonary diseases. These patients often require frequent ongoing care management that can be best supported by an interdisciplinary, coordinated care team through follow-up.2
- Placed clinical pharmacists at the center of an interdisciplinary model for ongoing, coordinated patient care2
- Enrolled patients in the pulmonary clinic from all areas of health service2
- Clinical pharmacists performed a variety of functions to coordinate care2:
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Assessment
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Medication management
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Education
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Care coordination
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- Total costs associated with all-cause healthcare utilization decreased 38.5% from $11.8 million in 2014 to $7.3 million after 20181
- Readmissions decreased 65% from 165 in Year 1 to 58 in Year 41